Privacy Policy

1. Information We Collect

We may collect the following personal information when you contact us, submit an enquiry, or use our website:

• Your name, phone number, and email address (submitted via our enquiry form or WhatsApp)
• Details about your project, location, and requirements that you choose to share
• Technical information such as your browser type and IP address, collected automatically by our hosting provider

2. How We Use Your Information

The information you provide is used solely to:

• Respond to your enquiry or project request
• Communicate about your project, timeline, and pricing
• Provide you with relevant updates about your commissioned work
• Improve our website and services based on general usage patterns

We do not send unsolicited marketing emails. We will only contact you regarding your enquiry or project.

3. Sharing Your Information

We do not sell, rent, or share your personal information with any third parties, except:

• Where required by law or a legal process
• With trusted service providers (such as our form or hosting provider) who process data on our behalf under strict confidentiality

4. Cookies & Website Tracking

Our website may use basic cookies to ensure proper functioning and to understand visitor behaviour in aggregate (e.g. page views). No personally identifiable tracking is performed without your consent. You can disable cookies in your browser settings at any time, though this may affect website functionality.

5. Data Retention

We retain your contact information for as long as necessary to fulfil your enquiry or project, or as required by applicable law. Enquiry data that does not result in a project is typically retained for up to 12 months and then deleted.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent to being contacted at any time

To exercise any of these rights, please contact us directly.

8. Third-Party Links

Our website may contain links to third-party platforms (such as WhatsApp or Google Maps). We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach us at +91 94399 11984 or via our contact page. This policy was last updated in January 2025.